Hello, my fabulous besties! Nurse Cheung in the house, rolling out another heart-to-heart in our “Ask Nurse Cheung” series.
We’re about to unravel those tricky queries with a sprinkle of laughs and a whole lot of care. So, what’s on the docket today? A real zinger that’s all too familiar, especially for you fledglings in the bustling healthcare hustle: How do you handle difficult personalities as a new graduate?
Let’s face it, stepping into the healthcare environment is like entering a vast ocean. It’s beautiful, unpredictable, and yes, sometimes you come across a few sharks. But worry not, my little dolphins! I’m here to share some lifebuoys to help you navigate these choppy waters with grace.
A Little Thanks Goes a Long Way
Ever received feedback that felt like a splash of cold water? Yeah, we’ve all been there.
But here’s a little secret: say “Thank you.” It might feel counterintuitive, especially if the feedback is harsh, but acknowledging it can diffuse tension faster than you can say “intramuscular injection.” It shows you’re open to growth, and let’s be honest, it can catch the other person off guard—in a good way!
Strategize Your Position
Got a known bully on the unit? Here’s a pro move: place yourself where the action is.
Staying central in the unit means any “feedback” they offer has an audience. It’s like bringing a flashlight to those shadowy corners; suddenly, everyone can see what’s happening.
Keep a Record
I know this sounds difficult because nursing is so busy, but it’s important. If things take a turn for the inappropriate, document it.
Write down names, dates, and exactly what was said or done. Think of it as charting for your work environment. This isn’t about holding grudges; it’s about ensuring a healthy workplace for everyone.
Speak Up for Your Education
Remember, this journey is about your growth as a healthcare professional.
If your preceptor isn’t the wind beneath your wings, it’s okay to ask for someone else. Your education is paramount, and you need the right mentor to help you soar.
The Power of Names
Know the names of everyone you work with, especially those unsung heroes like unit secretaries and CNAs.
They keep our world spinning, and acknowledging them by name builds bridges. Plus, it’s just nice to be nice, right?
Overcommunicate: The Safe Nurse's Mantra
If there’s one thing you should be known for, let it be your willingness to ask questions.
A safe nurse is a curious nurse.
Never hesitate to seek clarity, double-check orders, or simply learn more about a patient’s care plan. It’s not just about safety; it’s about being thorough and engaged.
Don't Take It Personally
Last but not least, armor up with a thick skin. Healthcare is high stakes, high stress, and emotions can run high.
If you face criticism or harsh words, breathe through it. What’s personal is your commitment to patient care, not the heat of a stressful moment.
Navigating difficult personalities is a rite of passage in healthcare, but remember, you’re not alone. We’ve all been there, and we’ve got your back.
Every challenge is a stepping stone to becoming the confident, competent healthcare professional you’re meant to be.
So, my besties, wear your scrubs proudly, keep your head high, and remember that the most challenging experiences often lead to the greatest growth.
Let’s turn those choppy waters into a path of resilience and understanding.
Until next time, keep asking, keep learning, and keep caring.
With love,
Nurse Cheung 💜
